Emergency advice
What to do in the first five minutes, before anyone arrives. Burst pipes, gas leaks, slab leaks and sewer backups — the actions that change the outcome, and the ones that make things worse.
Emergency
Calling at 2am: What Actually Happens
We answer the phone around the clock. Here is what happens when you call, so the process is not another unknown at a bad moment.
4 min read
Emergency
What to Keep on Hand Before a Plumbing Emergency
The difference between a small mess and a large one is usually whether someone could stop the water in the first two minutes.
4 min read
Emergency
Five Things Worth Checking Before You Call Us
We would rather tell you how to check something than charge you to flip a switch. Here is the list we run through on the phone anyway.
5 min read
Emergency
Find Your Main Water Shutoff Before You Need It
The single most valuable five minutes any homeowner can spend. During a burst pipe, the difference between knowing and searching is measured in gallons per minute.
6 min read
Emergency
Burst Pipe: Exactly What to Do in the First 5 Minutes
Water is coming out fast and every minute counts. Here is the exact order of operations, from the main shutoff to the call.
7 min read
Emergency
Carbon Monoxide and Your Heating System: What to Know
Carbon monoxide is odorless, and the symptoms mimic the flu. Here is what actually causes it in a home heating system, and exactly what to do if your alarm goes off.
7 min read
Emergency
Suspect a Gas Leak? Do These 4 Things Immediately
If you smell rotten eggs near a gas appliance, the order you do things in matters. Here is exactly what to do, and what not to touch on your way out.
6 min read
Emergency
Slab Leak Warning Signs Every North Texas Homeowner Should Know
A slab leak rarely announces itself. It shows up as a warm floor, a water bill that will not settle down, or a meter that never stops turning.
7 min read
Emergency
Water Heater Leaking? What to Do in the First 10 Minutes
A leaking water heater can go from a damp spot to 40 gallons on the floor without much warning. Here is exactly what to do first, in order.
6 min read
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